Q: Do I need a license key to install the Community Edition?
A: No, the Community Edition is a free version and does not require a license key for installation. You can either leave the license field as it is or leave it blank. Make sure you are connected to the internet for installation process.
Q: I do not know how to setup a server or install this software? Will you team help me do it?
A: Yes, definitely. Our team will help you install the application or even do it for you. But make sure you have an online server purchased beforehand if you’re planning to install it on the cloud.
Q: Can I use the license key for multiple installations?
A: No, the license key provided to you can be used only once but has a lifelong validity. To install another application you will have to purchase a new license.
Q: I need to move my installation to another server. How do I go about doing this?
A: Our team will need access to both old and new server credentials and will help you in migrating the application.
Q: I have already been using Open-School but would like to start fresh in the same installation without purchasing a new license, is this possible?
A: Yes, our team will help you reset the application so you can start fresh without having to purchase a new license.
Q: I’m using an older version of Open-School. Is it possible for me to upgrade to a new one? What is the procedure?
A: Yes, you contact our Support Team at email@example.com for further details.